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BUG: Print in Windows Photo Gallery

BUG: Print in Windows Photo Gallery

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  #1  
Old 20th February 2007, 18:21
chemelli chemelli is offline
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Thumbs down BUG: Print in Windows Photo Gallery

Dear all,

I found a bug in Windows Photo Gallery when printing a FAX or better a TIF in general...

The image is streched and printed in landscape, no choice is given to the user.

This is a bad regression from the fax service in XP.

Anyone found a workarround ? Or better a fix ?

Simone
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  #2  
Old 21st February 2007, 06:39
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Default Re: BUG: Print in Windows Photo Gallery

Quote:
Originally Posted by chemelli View Post
Dear all,

I found a bug in Windows Photo Gallery when printing a FAX or better a TIF in general...

The image is streched and printed in landscape, no choice is given to the user.

This is a bad regression from the fax service in XP.

Anyone found a workarround ? Or better a fix ?

Simone
I've noticed the same thing. Even if you rotate the image before printing [so it will be in portrait] the software rotates it again to be in landscape. 3 words - WTF! I think they should fix this!

Use something else if want portrait prints.
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  #3  
Old 21st February 2007, 18:04
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Exclamation Re: BUG: Print in Windows Photo Gallery

Opened a incindent at MS support.

Will keep you posted.
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  #4  
Old 5th March 2007, 02:42
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Thumbs down Re: BUG: Print in Windows Photo Gallery

Microsoft just confirmed this is a bug. I hope it is going to provide a fix...
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  #5  
Old 5th March 2007, 08:13
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Default Re: BUG: Print in Windows Photo Gallery

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Microsoft just confirmed this is a bug. I hope it is going to provide a fix...
Cool, at least they're admitting it and a patch may follow. Thanks for posting an update.
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  #6  
Old 9th March 2007, 00:58
ButchHandy ButchHandy is offline
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Default Re: BUG: Print in Windows Photo Gallery

Quote:
Originally Posted by chemelli View Post
Opened a incindent at MS support.

Will keep you posted.

Hi chemelli,

I am having the same problem as reported by you with fax images being rotated incorrectly no matter what I do to the settings.

I contacted Microsoft about this, and said that this was a reported issue, but they could not find anything on it. Of course, the person couldn't recreate the problem...Their fix is "reinstall". I said "no thanks".

Have you heard anything from them about a fix yet? Also, would you be able to give me your reference # for your report to them, so that they can link my issue to yours so that I can be notified about a fix also.

Thanks a lot!
Butch
  #7  
Old 9th March 2007, 02:03
chemelli chemelli is offline
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Default Re: BUG: Print in Windows Photo Gallery

Going to receive a b number record in a couple of days a MS personal told me.

I will keep you posted.

Regards,

Simone
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  #8  
Old 9th March 2007, 19:49
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Default Re: BUG: Print in Windows Photo Gallery

Quote:
Originally Posted by chemelli View Post
Going to receive a b number record in a couple of days a MS personal told me.

I will keep you posted.

Regards,

Simone
Thanks a lot! Would love to get this fixed.
  #9  
Old 22nd March 2007, 21:35
ButchHandy ButchHandy is offline
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Question Re: BUG: Print in Windows Photo Gallery

Quote:
Originally Posted by chemelli View Post
Going to receive a b number record in a couple of days a MS personal told me.

I will keep you posted.

Regards,

Simone
Hi Simone,

Any word from MS on this? We have not come up with a solution on our end yet.

Thanks,
Butch
  #10  
Old 24th March 2007, 16:12
chemelli chemelli is offline
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Default Re: BUG: Print in Windows Photo Gallery

I'm still waiting a bug report number and a KB article from Microsoft personell.

I have a out of office message when writing to them stating he come back 25 of march.

Simone
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