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Scanned emails to users showing in Outlook Junk Mail folder

Scanned emails to users showing in Outlook Junk Mail folder

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Old 12th July 2007, 09:53
JDMils JDMils is offline
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Question Scanned emails to users showing in Outlook Junk Mail folder

We have a Xerox printer which can scan to email. When users scan a document on the Xerox to their email address, Outlook pops up the Junk Mail warning dialog. I can fix this issue on single workstations by adding the domain into the Safe Senders tab of the Junk Email Options dialog, but is there a way to do this for all 600 workstations?

The Xerox has its own mailbox on our server just like our users.

How do I make the change network-wide or is there something else I can do?
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Old 12th July 2007, 16:04
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Default Re: Scanned emails to users showing in Outlook Junk Mail folder

Because the sender (from many automated systems) is in most cases not has a real email address, it gets to the Junk mail folder.
If you are using Recipient filtering - it is probably the cause of the problem but I don't recommend you to disable is because of this issue.
I recommend that you will send an email with explanation to all users how to add this email address to the safe sender's list.
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