Petri.com forums Home Forums Start Page Forums Frequently Asked Questions FAQ Member List Members List
Go Back   Petri IT Knowledgebase Forums > Other > Misc
Petri.com is happy to award RicklesP the title of Most Valuable Member !!!
Register Calendar Calendar Search Petri IT Knowledgebase Forums Search Todays Posts Today's Posts Mark Forums Read
Notices

Unable to restore single mailbox using Backup Exec 12.5

Unable to restore single mailbox using Backup Exec 12.5

this thread has 5 replies and has been viewed 15495 times

Closed Thread
 
Thread Tools Search this Thread Display Modes
  #1  
Old 19th March 2009, 13:21
Nicky1009 Nicky1009 is offline
Casual
Casual
 
 Join Date: Mar 2009
  6 month star 12 month star
 Posts: 4
 Reputation: Nicky1009 is on a distinguished road (10)
Unhappy Unable to restore single mailbox using Backup Exec 12.5

Hi guys,

I am trying to restore a single mailbox / the inbox of a single mailbox using Backup Exec 12.5.

The backup resides locally on the server and not on tape.

Each time, I receive this error:

The job failed with the following error: Cannot restore one or more mailboxes. The database that the mailboxes reside in is dismounted or is not accessible. Ensure that the server is available and that the database is mounted, and then run the job again.

Any ideas how to solve this?

Thanks in advance!
  #2  
Old 19th March 2009, 14:43
Virtual Virtual is offline
Moderator
 
 Join Date: Jul 2008
  6 month star 12 month star
 Location: England, UK
 Posts: 2,841
 Reputation: Virtual is a jewel in the roughVirtual is a jewel in the roughVirtual is a jewel in the rough (286)
Default Re: Unable to restore single mailbox using Backup Exec 12.5

What mail system is it?
  #3  
Old 19th March 2009, 15:13
Nicky1009 Nicky1009 is offline
Casual
Casual
 
 Join Date: Mar 2009
  6 month star 12 month star
 Posts: 4
 Reputation: Nicky1009 is on a distinguished road (10)
Default Re: Unable to restore single mailbox using Backup Exec 12.5

Exchange 2003.

Thanks!
  #4  
Old 19th March 2009, 15:36
joeqwerty's Avatar
joeqwerty joeqwerty is offline
Moderator
 
 Join Date: Jul 2007
  6 month star 12 month star
 Posts: 4,864
 Reputation: joeqwerty is a splendid one to beholdjoeqwerty is a splendid one to beholdjoeqwerty is a splendid one to beholdjoeqwerty is a splendid one to beholdjoeqwerty is a splendid one to beholdjoeqwerty is a splendid one to behold (664)
Default Re: Unable to restore single mailbox using Backup Exec 12.5

A few questions:

1. Are you restoring the mailbox to the original server and store or are you redirecting it?

2. does the BE logon account have the appropriate permissions and mailbox on the Exchange server? I'm assuming yes, since you're able to backup the store.

3. Was this a mailbox level backup or a store level backup using GRT?
  #5  
Old 19th March 2009, 15:48
Nicky1009 Nicky1009 is offline
Casual
Casual
 
 Join Date: Mar 2009
  6 month star 12 month star
 Posts: 4
 Reputation: Nicky1009 is on a distinguished road (10)
Default Re: Unable to restore single mailbox using Backup Exec 12.5

Thanks for your help,



1. Are you restoring the mailbox to the original server and store or are you redirecting it?

To the original server and store.

2. does the BE logon account have the appropriate permissions and mailbox on the Exchange server? I'm assuming yes, since you're able to backup the store.

Yes, it has.

3. Was this a mailbox level backup or a store level backup using GRT?

I guess store level backup using GRT, since GRT is enabled in the BE options (I am new in the company and still trying to figure some things out )

Thanks again!
  #6  
Old 19th March 2009, 15:59
Nicky1009 Nicky1009 is offline
Casual
Casual
 
 Join Date: Mar 2009
  6 month star 12 month star
 Posts: 4
 Reputation: Nicky1009 is on a distinguished road (10)
Default Re: Unable to restore single mailbox using Backup Exec 12.5

Btw, I also noticed this error following the log:

Restore- \\XXX\Microsoft Information Store\First Storage Group
V-79-57344-764 - Unable to restore any content for xxx because the Microsoft Exchange database that hosts that mailbox is offline or the mailbox doesn't exist.Seems strange, because the mailbox exists!and it gives this error about just any mailbox I am trying to restore.
Closed Thread


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Restore individual mailbox from IS backup / ntbackup / SBS 2003 gforceindustries Exchange 2000 / 2003 5 6th December 2008 15:38
restore ad using backup exec dav9 Windows Server 2000 / 2003 / 2003 R2 4 19th August 2008 23:50
Restore single mailbox in exchange 2003? alang Exchange 2000 / 2003 1 23rd December 2007 02:59
Restore individual mailboxes with Backup Exec v11d Florin Robete Exchange 2000 / 2003 1 12th December 2007 21:50
Backup Exec 11d restore exchange mailbox problem kauf Misc 4 17th September 2007 16:56


All times are GMT +3. The time now is 14:37.

Steel Blue 3.5.4 vBulletin Style ©2006 vBEnhanced
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
 

Valid XHTML 1.0!   Valid CSS!

Copyright 2005 Daniel Petri